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Information Security Analyst

Job Description:
  • To monitor security events and escalate accordingly.
  • Monitoring SOC Inbox for any client related questions that may arise
  • Troubleshoot and respond to requests as accurately and timely as possible.
  • Real time monitoring of incidents portal and dashboard
  • Research and investigate issues with a critical mindset to determine the actual problem, then decide the best contact for escalation.
  • Create, check for accuracy, and send out weekly or monthly reports to clients.
  • Provide support information to satisfy audit requests.
 

Ideal candidates will have a real interest in working in the cyber security industry. Candidates will have the opportunity to move into a more senior role such as Senior Security Analyst, Forensics Analyst, Threat Intelligence Analyst or Security Engineering positions.


Job Requirements:
  • Reports to the Security Operations Center Leader
  • Monitoring Real time security events for client environments
  • Research and Determine the actual problem
  • Escalate the issue to correct contacts (including opening tickets)
  • Attend to client requests by email or telephone
  • Support the Security Engineers when working to resolve issues
  • Create and Deliver Reports and support for Audit Requests
  • Add and tune rules based on client requests
  • Able to work on shift schedule, 24x7x365 coverage, including holidays and weekends
  • Available to travel overseas for implementation of projects
 
Recommended Knowledge and Experience:
  • Knowledge of Network Infrastructures
  • Knowledge of TCP/IP
  • Knowledge of different operating systems (such as Windows,  Unix and Linux)
  • Customer focused and extrovert.
  • Good analytical and problem solving skills.
  • Excellent interpersonal, verbal and written (English and French) communication skills.
  • Positive attitude
  • Taking Ownership and Responsibility
 
Education and qualification:
  • Diploma or Degree in Computer Science, Information and Communication Technology or any related field
  • Professional Certification CEH, SSCP, CISSP, or equivalent will be an advantage

 

Please send your application and CV on B_recruited@birger.technology

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