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Network Technician

DUTIES & RESPONSIBILITIES:

 

  • Establishing networking environment by configuration, system installation, documenting, and enforcing system standards;
  • Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network team on network optimisation;
  • Undertaking data network fault investigations in local and wide area environments, using information from multiple sources;
  • Securing network system by establishing and enforcing policies, and defining and monitoring access;
  • Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organisations;
  • Upgrading data network equipment to latest stable firmware releases;
  • Configuration of routing and switching equipment;
  • Configuration of hosted IP voice services;
  • Basic configuration of firewalls;
  • Remote support of on-site engineers and end users/customers during installation;
  • Remote troubleshooting and fault finding if issues occur upon initial installation;
  • Provides timely customer support during responses to emergency work requests;
  • Travels to and from customer/work sites in the performance of duties;
  • Performs any other related duties as assigned by the Head of Business.

EXPERIENCE

 

  • Degree in Telecommunications/Network/Computer Science;
  • Minimum 2 years of experience in an IT/network related position;
  • Relevant IT industry certification preferably CCNA Routing & Switching;
  • Ability to work in a team;
  • Ability to work under pressure.


SKILLS:

 

  • Must possess a good knowledge of network characteristics and network components (i.e.: network servers, switches, routers, cabling, etc.);
  • Must possess the ability to interpret and apply complex technical manuals and reference materials;
  • Must possess the ability to communicate effectively in French & English (both written and spoken);
  • Willingness to learn new technologies and the ability to practically apply the associated principles and practices;
  • A valid driver’s license will be an advantage.

 

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