OUR RESILIENCY SERVICES

Since 2008, BIRGER. has been providing Resiliency and Business Continuity Management Services, unique in Mauritius. We have pioneered business continuity activities in Mauritius by providing consultancy and training to raise the awareness of our customers to the need of having business continuity plans.

BIRGER. offers a comprehensive range of Business Continuity solutions such as Data Centres with Work Area Recovery Facilities, Advisory Services ranging from Business Impact Analysis to Crisis Management Planning and Business Continuity Management Training.

To make sure that we provide valued Business Continuity & Resiliency services to our customers, our Recovery Centre is located within our Technology Operation Centre, at Phoenix.

Resiliency Services

Data Centre Services

  • Tier 3 compliant / Hosting Services
  • Colocation Services
  • Cloud Services
  • Telecommunication Services

Resilient Office Services

  • Work Area Recovery
  • Agile Desktop Deployment
  • Voice & Data Redirection

Consulting Services

  • Business Impact Assessment (BIA)
  • Risk Assessment
  • Business Continuity Strategy
  • Business Continuity Plan (BCP) Development

Resiliency Training Services

  • Business Continuity Management (BCM) Training Programme
  • Certifications

BIRGER. assist its customers to resume their activities timely in case of disruptive events. BIRGER. provides end-to-end Business Continuity Management (BCM) solutions in compliance with internationally recognised standards, which are designed to enhance business resiliency in an age of escalating disruptive events.

Why Business
Continuity Management
?

Businesses, government institutions as well as non-governmental organisations operate in a volatile and uncertain environment, which means that they must be able to manage their risks. This process entails understanding the business impact of these risks and ensuring that reasonable steps are taken to recover from disruptive events. Business continuity planning and regular business continuity testing ensure organisations are more resilient to face unforeseen events.

Resiliency
Services

BIRGER. offers a comprehensive range of Business Continuity solutions such as Data Centres with Work Area Recovery Facilities, Advisory Services ranging from Business Impact Analysis to Crisis Management Planning and Business Continuity Management Training.

Why BIRGER. Resiliency Services?

01.

Peace of mind when working with us

02.

End-to-end Business Continuity Management Integrator

03.

Extensive Experience in this sector

04.

Technology Agnostic and Vendor Independent

05.

Flexible, Scalable, Proven Solutions

Advisory
Services

In an era of fast and perpetual evolution, developing an extensive business continuity strategy and enhancing overall resiliency are essential for the sustainability of an organisation. Our flexible methodology covers both strategic and operational elements of BCM and offers specialised consulting on Enterprise Risk Management.

BIRGER. provides a range of fully managed business resiliency services:

01.

Risk

Ensuring customers understand the risks (and opportunities) they face


02.

Resiliency

Strengthening an organisation’s ability to withstand and adapt when faced with disruptive events


03.

Recovery

Helping customers recover from disruptive incidents

Data Centre
Services

BIRGER. provides IT services and solutions that will help organisations mitigate and recover from IT and other disruptive events without the capital expenditure and management skills required to set up their own IT disaster recovery facilities. We use new technologies such as Cloud Computing as well as abundant, affordable bandwidth to craft tailored solutions to reduce risks, build resiliency and ensure a quick recovery from any disruptive event. All our solutions are carefully developed to ensure that they support the overall Business Continuity Management Plan.

Resilient
Office
Services

Alternative work areas for staff, IT disaster recovery sites and associated investments both in time and money, not to mention loss of focus on one’s core business, are among the highest fixed overheads for any business. BIRGER. has more than a decade of experience in providing robust infrastructure and network on which clients can rely when disaster strikes.

Our Resilient Office services cover four main areas:

01.

Work Area Recovery

Alternative Office and Call Centre space when customer’s offices cannot be accessed

02.

Managed Office Spaces

Alternative Office and Call Centre space when customer’s offices cannot be accessed

03.

Colocation

Fully managed space in our Data Centres for customers, IT equipment either for disaster recovery or production

04.

Virtual Work Area Recovery

Complete technology stack to enable our clients to work from home in a secure and resilient environment.

Training
Academy

BIRGER. provides globally recognised BCM (Business Continuity Management) training in addition to customisable content to suit individual corporate requirements. All our training courses are approved by Mauritian authorities (MQA and HRDC) and are facilitated by internationally recognised and approved trainers.

We offer the following BCM courses:

  • ISO 22301 Foundation
  • ISO 22301 Lead Implementer
  • ISO 22301 Lead Auditor
  • Resilience and BCM Practitioner Course (BCI Good Practice Guideline 2019 and ISO 22301 content)
  • Resilience and BCM Awareness Courses (Varying durations – half day to 3-day courses)
  • Crisis Management

Our Recovery
Centre

Our Recovery Centre boasts the following features among others:

  • Strategically located in the centre of the island, easily accessible in 30 minutes from any part of the island
  • Excellent location along the M1 motorway, next to the Valentina-Bagatelle link flyover
  • Easily accessible to public transport, including buses
  • Secured environment with 24-hour security
  • 2,400 m² of Recovery Centre floor space with potential to expand
  • Two controlled entrance gates provide access to parking for more than 50 vehicles
  • Modern and upmarket features including a cafeteria, shower and dormitory facilities
  • Fully equipped amphitheatre with 80 seats capacity, which can accommodate business events and trainings
  • Improved and modern Data Centre, with redundant power supply as well as gas fire suppression systems
  • Resilient power and water supply systems with diesel generators and water storage tanks on site for portable water in office areas to cater for utility service failures
  • The building is energy efficient, making use of intelligent lighting and maximum natural light.

For more information on our Resiliency Service, please contact us by mail at:

E: resiliency@birger.technology