Programme

08:00 – 08:30  Welcome & Registration

08:30 – 08:45  Introduction - BIRGER.

08:45 – 09:45  Enhance the Performance of your business with VMware - Vmware

09:45 - 10:00  Coffee break

10:00 – 11:00  Hyperconverged Infrastructure : redefining the Data Centre - Vmware

11:00 – 11:15  Coffee break

11:15 – 13:15  Why Resiliency and Business Continuity Planning are important for your business? - ContinuityMauritius

13:15 – 13:30  Coffee break

13:30 – 15:30  Technological Trends and Developments for Contact Centers - Altitude 

15:30 – 15:45  Coffee break

15:45 – 17:45  Enhance customer loyalty with cards instant issuance solutions - Datacard

17:45 – 18:30  Networking cocktail

Our partners

Altitude delivers worldwide the Altitude Xperience (Unified Customer Interaction), a robust, modular, customer interaction management software platform. It handles all interactions and unifies all touch points throughout the organisation.

Altitude Xperience contact center solutions are being used by over 300,000 people in 1100 organisations in 80 countries. Altitude has a 20-year plus track record of industry. Its customer interaction solutions have been included by Gartner in the industry Magic Quadrants since 2004. Altitude Software has 12 offices in four continents, a 160-strong partner network, and is ISO 9001 certified for its worldwide customer support.

ContinuityMauritius is an all-in-one Business Continuity Management Services provider, unique in Mauritius. Together with its partners, BIRGER. and ContinuitySA, it offers a complete end-to-end Business Continuity Management (BCM) solution in compliance with internationally recognised standards, which are designed to enhance business resilience in an age of escalating threats. ContinuityMauritius offers a comprehensive range of services covering Advisory, Technology and Resilient office services.

Businesses, government entities and non-governmental organisations operate in a volatile and threatening environment, and must manage their risks. This step goes through understanding the business impact of these risks and ensuring that organisations take all reasonable measures to ensure they recover from a disaster. Business continuity planning and regular business continuity testing help an organisation to be more resilient in the face of unforeseen disasters. 

Over the past 3 decades, BIRGER. and Entrust Datacard have collaborated closely to bring card solutions to the Indian Ocean Islands and since March 2016, in Rwanda. Our partnership offers value-added solutions in areas related to trusted identity and secure transaction technologies.

With more than 2,000 employees in 34 countries around the world, and a network of strong global partners, the company serves customers in 150 countries worldwide. Entrust Datacard was founded in 1969 and is a privately held company headquartered in Minneapolis, Minnesota, USA. It generates over $600M in annual revenue.

VMware, Inc., incorporated on February 10, 1998, is an information technology (IT) company. The Company is engaged in development and application of virtualization technologies with x86 server-based computing, separating application software from the underlying hardware. The Company offers various products, which allow organisations to manage IT resources across private and public clouds and multi-cloud, multi-device environments by leveraging synergies across three product categories: Software-Defined Data Center (SDDC), Hybrid Cloud Computing and End-User Computing (EUC).

The SDDC is designed to transform and modernize the data center into an on-demand service that addresses application requirements by abstracting, pooling and automating the services that are required from the underlying hardware. The Company provides storage and availability products to offer data storage and protection options to all applications running on the vSphere platform. It also offers various services to its customers, including modernizing data centers, integrating public clouds, empowering digital workspaces and transforming security. It provides virtualization and cloud infrastructure solutions that enable businesses to transform the way they build, deliver and consume IT resources.