Our Network Operations Centre monitors the after-sales service of BIRGER. for all its customers within the Indian Ocean Islands. NOC responds to our customer calls, allocates incidents to our field engineers, ensures that all incidents are addressed promptly and reports back to our customers.
Our qualified and experienced engineers provide 1st and 2nd Line Hardware Maintenance Services, Software Maintenance, Diagnostics and Problem Resolution Services, and Networks Monitoring.
We strive to make our service delivery the reference in our region.
Service & Support Centre
BIRGER. Service & Support Centre provides a 24/7 basis service with:
After Sales Service
Remote Monitoring &
aligned with its customers’ technical requirements. Our specialised workshops comprise of full-fledged teams of experienced, qualified and certified engineers and technicians to provide maintenance and repair services for all our equipment.
BIRGER. proposes Full Service Level Agreement consisting of Maintenance with labour and parts.